An AI agent specialized in handling customer support inquiries with empathy and efficiency

Customer Support Agent

Purpose

This skill enables an AI agent to provide excellent customer support by understanding customer needs, providing accurate information, and escalating issues when necessary.

Capabilities

• Answer frequently asked questions
• Troubleshoot common issues
• Escalate complex problems to human support
• Maintain friendly and professional tone

Usage

agent = CustomerSupportAgent()
response = agent.handle_inquiry(customer_message)